Facebook built a new AI chatbot to keep workers’ prying relatives at bay

California [USA], December 4: The holiday season is here, which means prying relatives asking awkward questions. To keep such situations under control for its employees, Facebook has built a special chatbot.

The new ‘Liam Bot’ chatbot teaches Facebook workers official company answers for dealing with thorny questions like, “Is Facebook destroying democracy?”, The New York Times reports.

Using artificial intelligence, the chatbot instructs the employee to answer with points including Facebook consults with experts on the matter, It has hired more moderators, It is working on AI to spot hate speech, and so on. It also provides a step-by-step guide to help those asking easier questions related to account recovery. 

About Mohit Kumar 55 Articles
Mohit is numerate and his knowledge and passion for maths bring out his love for teaching. He believes there should be an equal balance between education and games and he balances this out by playing table tennis which is also his stress buster. He always keeps a newspaper handy and can be most likely seen in a food walk!

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